Waya Driver Partner Agreement

Version 1.0 | Effective Date: August 4, 2026

This Driver Partner Agreement (the "Agreement") is entered into between CHENGDA GLOBAL LTD, a private limited liability company incorporated in the Republic of Ghana, with registration number CS101800526 ("Company", "we", "us", or "our"), and the driver applicant ("you" or "Driver") who registers to provide transportation services through the Waya mobile application and related platform (together, the "Platform").

By submitting a driver application, creating a driver account, or providing transportation services through the Platform, you confirm that you have read, understood, and agree to be bound by this Agreement, together with the [Privacy Policy](privacy-policy-en.md), which is incorporated into this Agreement by reference.

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1. Relationship of the Parties

1.1 Independent Contractor. The parties intend that the relationship created by this Agreement is that of independent contracting parties. You are an independent contractor, not an employee, agent, joint venturer, or partner of the Company, and this Agreement does not create an employment, agency, partnership, or joint venture relationship between you and the Company. Nothing in this Agreement shall be construed as creating an employment relationship under the Labour Act, 2003 (Act 651) of Ghana or any other law.

1.2 As an independent contractor, you:

(a) retain sole control over the means and manner of performing the transportation services you provide through the Platform, including the routes you take;
(b) are free to determine your own working hours, availability, and schedule;
(c) are not entitled to employee benefits, paid leave, social security contributions, or workers' compensation from the Company; and
(d) are responsible for all taxes, duties, and other levies arising from your provision of services, in accordance with Section 12.

1.3 The Company provides the Platform as a technology and dispatch service that connects you with riders seeking transportation ("Riders"). You acknowledge that the Company is not a transportation carrier and does not control the day-to-day performance of your services.

2. Definitions

"Platform" means the Waya driver mobile application, related systems, and technology operated by the Company.
"Ride" means a journey arranged through the Platform between a Rider and a Driver.
"Fare" means the total amount charged to the Rider for a Ride, as calculated by the Company's pricing engine.
"Commission" means the service fee payable by you to the Company for the use of the Platform, calculated in accordance with Section 8.
"Wallet" means the in-app electronic balance maintained for your earnings from Rides.
"Driver Account" means the account created by you on the Platform.

3. Onboarding and Approval

3.1 Application. To become a Driver, you must complete the registration process in the driver application, which includes:

(a) providing a valid mobile phone number and completing verification;
(b) providing your personal information, including your full name, gender, driver's licence number, email address, and residential address;
(c) providing your vehicle information, including registration (license plate) number, year of manufacture, make/model, and colour; and
(d) uploading a recent headshot photograph and copies of your identification documents, including your national identification card, driver's licence, and vehicle registration documents, as required by the Platform.

3.2 Approval Process. Your application will be reviewed by the Company. You will be notified of the outcome of your application, which may be:

(a) Approval: your Driver Account is activated and you may begin providing services;
(b) Conditional rejection: your application is returned for correction or the submission of additional or updated documents; you may re-submit your application in accordance with the instructions provided; or
(c) Permanent rejection: your application is permanently rejected because you submitted fraudulent documents or otherwise materially failed to satisfy the requirements of this Agreement. A permanent rejection is final and may not be re-submitted.

3.3 You may only provide services through the Platform for the service types for which you have been approved and authorized by the Company.

3.4 The Company may at any time suspend or deactivate your Driver Account (including by taking you offline) if the Company reasonably determines that you have breached this Agreement, that your documents have expired or are no longer valid, that your continued operation poses a risk to Riders or the public, or for any other reason permitted by this Agreement.

4. Representations and Warranties

You represent and warrant that:

4.1 all information and documents you provide are true, accurate, current, and complete, and that any document bearing your name or photograph is genuine;

4.2 you hold a valid and current driver's licence authorizing you to drive the type of vehicle you use, and you are legally permitted to operate a vehicle for the provision of passenger transportation services in the jurisdiction in which you operate;

4.3 you own, or are lawfully authorized to operate, the vehicle you use, and that the vehicle is validly registered, roadworthy, and in a clean, safe, and mechanically sound condition;

4.4 the vehicle you use is covered by the insurance required by applicable law, including at least third-party liability insurance, and you will maintain such insurance for the duration of this Agreement;

4.5 you have no disqualifying criminal convictions (including, without limitation, any conviction for violent, sexual, or driving-related offences) and no unresolved outstanding warrants, to the extent ascertainable under applicable law;

4.6 you will maintain the accuracy of your information and promptly update the Company of any change to your contact details, licence, vehicle, or insurance; and

4.7 you will comply with all applicable laws, including road traffic laws, tax laws, and any regulations applicable to ride-hailing or passenger transport in the jurisdiction in which you operate.

5. Provision of Services

5.1 Accepting Rides. You may receive Ride requests through the Platform. You may accept or decline Ride requests; however, the Company's dispatch system prioritizes Drivers with higher ratings and reliability metrics, and repeated acceptance or completion failures may affect your dispatch priority.

5.2 Performing Rides. When you accept a Ride, you agree to:

(a) proceed to the pickup location without undue delay;
(b) provide the Ride in a safe, professional, and courteous manner;
(c) follow a reasonable route, and where the Platform supports it, comply with the agreed fixed-price or fare-display requirements;
(d) complete the Ride at the designated drop-off location; and
(e) comply with all reasonable requests of the Company and all applicable laws during the provision of services.

5.3 Ride Cancellation. You may cancel a Ride before it begins only in accordance with the Platform's policies. If you cancel a Ride without a valid reason, the Company may apply penalties, including deductions to your rating or credit score and restrictions on receiving new Ride requests. Neither you nor the Rider may cancel a Ride after it has begun.

5.4 Cash Payments. Where a Rider pays in cash, you must confirm receipt of the cash payment in the App upon completion of the Ride. You agree that the applicable Commission will be deducted from your Wallet as described in Section 8.

6. Code of Conduct

You agree that you will not, in connection with your use of the Platform or provision of services:

6.1 solicit Riders to pay you directly for services arranged through the Platform, or otherwise seek to complete transactions outside the Platform to avoid fees;

6.2 operate a vehicle that is unsafe, unclean, or not properly registered or insured;

6.3 engage in any conduct that endangers the safety of Riders or the public, including reckless driving, speeding, or driving while under the influence of alcohol or drugs;

6.4 engage in any harassment, discrimination, abuse, or threatening conduct towards Riders or any third party;

6.5 take an unreasonable route or extend a Ride without the Rider's consent for the purpose of increasing the Fare;

6.6 provide services under a false identity, or allow another person to use your Driver Account or provide services on your behalf;

6.7 use the Platform for any unlawful purpose, or transport any unlawful, prohibited, or dangerous goods;

6.8 create fake Ride requests or otherwise manipulate the Platform to obtain payments or ratings to which you are not entitled; or

6.9 otherwise breach this Agreement or any applicable law.

7. Ratings and Credit Score

7.1 The Platform maintains a rating and credit score system based on factors including Riders' ratings of your performance, your Ride acceptance rate, your cancellation rate, and the number of Rides you complete.

7.2 Your rating and credit score may affect your dispatch priority, your eligibility to receive Ride requests, and the applicability of penalties, as described in this Agreement. You acknowledge that the Company's dispatch algorithms are proprietary and that the Company may adjust its scoring methodology from time to time.

7.3 If you have received a penalty or restriction, you may contact the Company through the driver support channels to dispute or appeal the decision.

8. Fares, Commission and Settlement

8.1 Fares. Fares for Rides are calculated by the Company's pricing engine, which may include a base fare, distance-based and time-based components, waiting time, multipliers, zone pricing, and other components, as disclosed in the Platform. For certain Rides, you may be required or permitted to enter a fixed price within a displayed range; the Fare for such Rides will be the agreed fixed price.

8.2 Commission. In consideration of the Company providing the Platform and related services, you agree to pay the Company a commission for each completed Ride, calculated as follows:

Commission = Fare × Commission Rate (%) + Fixed Fee

The Commission Rate and Fixed Fee are set by the Company and may be adjusted by the Company from time to time upon reasonable notice through the Platform. The current Commission Rate and Fixed Fee will be displayed in the Platform or notified to you.

8.3 Settlement. Your net earnings from each Ride (the Fare less the Commission) will be credited to your Wallet.

8.4 Withdrawal. You may withdraw funds from your Wallet using the withdrawal methods made available on the Platform from time to time, including manual withdrawal requests subject to the Company's review and processing, and any automated withdrawal service the Company may enable. You must provide accurate bank account or other payout details. The Company may set minimum withdrawal amounts, processing times, and verification requirements.

8.5 Wallet Requirements. The Company may impose minimum balance and other requirements in connection with your operation on the Platform, including taking you offline automatically if your Wallet balance falls below the required threshold, as part of the Company's operational safeguards.

8.6 Adjustments and Recovery. If a Fare is adjusted, refunded, or reversed (including due to a Rider dispute or an error), the Company may adjust your Wallet accordingly, including by recovering any amounts overpaid to you.

9. Insurance and Liability

9.1 Your Insurance. You are solely responsible for maintaining insurance coverage for your vehicle and your operation, including the insurance required by applicable law. The Company's insurance arrangements (if any) do not replace your own insurance obligations.

9.2 Your Liability. You are responsible for your own acts and omissions in the provision of services, including any claims, damages, or losses arising from your negligence, misconduct, or breach of this Agreement.

9.3 Company Insurance. Where required by applicable law, the Company may arrange insurance coverage applicable to Rides facilitated through the Platform, and details of any such coverage will be provided in the Platform or upon request to the extent required by law.

10. Taxes

10.1 You are an independent contractor and are solely responsible for the determination, declaration, payment, and reporting of all taxes, duties, levies, and other charges applicable to your earnings from the provision of services, in accordance with the laws of the Republic of Ghana (including income tax obligations) and any other applicable jurisdiction.

10.2 The Company will not deduct, withhold, or pay taxes on your behalf unless required by applicable law. You agree to indemnify the Company against any claims, penalties, or liabilities arising from your failure to comply with your tax obligations.

11. Intellectual Property and Brand Use

11.1 The Platform, the Waya name, logos, trademarks, and all related technology and content are owned by the Company or its licensors. You are granted a limited, non-exclusive, revocable, non-transferable license to use the Platform for the purposes of this Agreement.

11.2 You may not use the Company's name, logos, or trademarks except as expressly permitted by the Company in writing, and you may not represent yourself as an employee or agent of the Company.

12. Data Protection and Privacy

12.1 The Company collects and processes your personal information, including your name, contact details, identification and licence documents, vehicle information, location data, and earnings information, for the purposes of operating the Platform, verifying your identity and documents, safety and security, regulatory compliance, and providing services to Riders. Your personal information is processed in accordance with the [Privacy Policy](privacy-policy-en.md) and the Data Protection Act, 2012 (Act 843) of Ghana.

12.2 Your location may be transmitted to the Platform continuously while you are online to enable dispatch and tracking. During a Ride, limited information necessary for the Ride (including your name, vehicle details, and location) may be shared with the Rider.

12.3 You agree that the Company may share your information with its service providers and authorities as described in the Privacy Policy, and may retain your information in accordance with applicable law.

12.4 You consent to the collection, processing, and transfer of your personal information as described in this Section 12 and the Privacy Policy.

13. Term and Termination

13.1 This Agreement commences upon your acceptance of these terms and continues until terminated by either party.

13.2 Termination by You. You may terminate this Agreement at any time by deleting your Driver Account or ceasing to use the Platform, subject to the completion or lawful cancellation of any pending Rides and the settlement of any outstanding amounts.

13.3 Termination by the Company. The Company may suspend or terminate this Agreement and your Driver Account at any time, with or without cause and with or without notice, including if the Company reasonably determines that you have breached this Agreement, that your continued operation poses a risk to Riders, the public, or the Company, or for any other reason permitted by this Agreement. Upon termination, you are not entitled to any compensation for loss of anticipated earnings.

13.4 Survival. Provisions that by their nature should survive termination (including Sections 1, 4, 9, 10, 11, 12, 14, 15, and 17) shall survive any termination of this Agreement.

14. Disclaimer and Limitation of Liability

14.1 Disclaimer. THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT YOU WILL RECEIVE ANY MINIMUM NUMBER OF RIDE REQUESTS OR EARNINGS.

14.2 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE PLATFORM SHALL NOT EXCEED THE TOTAL COMMISSION PAID BY YOU TO THE COMPANY IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

14.3 Nothing in this Agreement shall limit any liability that cannot be limited or excluded under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your provision of services; (b) your breach of this Agreement or any representation or warranty in it; (c) your violation of any applicable law or the rights of any third party, including Riders; and (d) any damage, injury, or loss caused by your negligence or misconduct.

16. Amendments

The Company may amend this Agreement from time to time. We will notify you of any material changes through the Platform or by other reasonable means. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the amended Agreement. If you do not agree to the amended Agreement, you should stop using the Platform.

17. Governing Law and Dispute Resolution

17.1 This Agreement shall be governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict-of-laws principles.

17.2 Any dispute, controversy, or claim arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Ghana, and you and the Company irrevocably submit to the jurisdiction of such courts.

18. Notices

18.1 The Company may provide notices to you through the Platform, by message to your registered mobile phone number or email address, or by publication on the Waya website.

18.2 You may provide notices to the Company at 371737276@QQ.COM or by mail to the Company's registered address.

19. Miscellaneous

19.1 Entire Agreement. This Agreement, together with the Privacy Policy and any other terms incorporated by reference, constitutes the entire agreement between you and the Company regarding your provision of services through the Platform and supersedes all prior agreements and understandings.

19.2 Severability. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

19.3 No Waiver. The failure of the Company to enforce any provision of this Agreement shall not constitute a waiver of such provision or of the right to enforce it later.

19.4 Assignment. The Company may assign or transfer this Agreement, in whole or in part, without your consent. You may not assign or transfer any of your rights or obligations under this Agreement without the Company's prior written consent.

19.5 Contact. If you have any questions about this Agreement, please contact us at 371737276@QQ.COM or by mail at House Number 4, Tangerine Street, Near Splendia Homes, Tema, Greater Accra, Ghana.

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